Effective Date: 4/1/2025
Welcome to BeWell Medicare. Your privacy is our priority. This policy outlines how we collect, use, and protect your personal information—especially when communicating through secure tools like RingCentral. By using our site and services, you agree to the terms below.
Quick Links1. Information We Collect
We may collect the following:
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Personal Info: Name, DOB, address, email, phone
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Health Info: Medicare details, provider preferences
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Communication Data: Call logs, voicemails, appointment records (via RingCentral)
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Technical Info: Browser/device type (if using our forms)
2. How We Use Your Information
We use your information to:
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Provide Medicare plan support
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Communicate via phone, email, or secure text
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Help with enrollment or follow-ups
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Stay compliant with legal regulations
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Improve our service and user experience
We never sell your data.
3. Communication via RingCentral
We use RingCentral to securely manage calls, texts, video chats, and voicemails.
RingCentral Features Include:
RingCentral Features Include:
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End-to-end encryption
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HIPAA-compliant communication standards
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Secure message and call handling
By using our services, you consent to communication through RingCentral platforms.
4. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA):
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Only authorized staff may access your PHI
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Data is encrypted and stored securely
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You can request access, changes, or restrictions on your records
We work only with vendors (like RingCentral) who meet HIPAA standards.
5. Information Sharing
We only share your info when:
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Required by law
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Enrolling you in Medicare plans
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Working with trusted partners (under confidentiality agreements)
We do not sell or rent your personal health data—ever.
6. Data Retention & Security
We retain your data only as long as necessary.
Your info is protected by:
Your info is protected by:
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Strong access controls
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Encrypted communications
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Regular audits and staff training
7. Your Privacy Choices
You have the right to:
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Opt out of non-essential messages
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Request copies or deletion of your data (where permitted)
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Limit how we contact or share your information
Email or call us to update your preferences.
8. Policy Updates
This policy may be updated from time to time.
Major changes will be posted here and emailed to active clients.
Major changes will be posted here and emailed to active clients.
9. Contact Us
BeWell Medicare
109 Jordan Dr Suite B Chattanooga, TN 37421
ali@bewellmedicare.com
423-714-0300
bewellmedicare.com
109 Jordan Dr Suite B Chattanooga, TN 37421 ali@bewellmedicare.com 423-714-0300 bewellmedicare.com